Terms of Service

These Terms of Service ("Terms") govern your access to and use of InayaDesk's websites, software and services (the "Services"). By creating an account or using the Services you agree to these Terms. If you use the Services on behalf of an organisation, you agree on its behalf and confirm you have authority to do so.

You must provide accurate information, keep your credentials secure and enable the security controls appropriate for your use. You are responsible for activity under your account and must tell us promptly at security@inayadesk.com if you suspect unauthorised access.

You may only access devices that you own or are authorised to access. You must not use the Services to:

• access any computer without the owner's permission, or for fraud, scams or social engineering;
• monitor people where that is not permitted by law, or without the notices and consents the law requires;
• distribute malware or interfere with the Services or other users;
• reverse engineer, resell or white-label the Services except as permitted by your plan; or
• break any applicable law, including export control and sanctions laws.

We may suspend accounts that we reasonably believe are being used in breach of this section, including to protect potential victims of remote access scams.

If you enable employee monitoring features, you are responsible for complying with employment, privacy and data protection laws in each jurisdiction where monitored users are located, including giving any required notices and obtaining any required consents.

Paid plans are billed in advance on a monthly or annual basis and renew automatically unless cancelled before the renewal date. Free trials convert to the Free plan at the end of the trial unless you choose a paid plan. Fees are exclusive of taxes. You can upgrade at any time; downgrades take effect at the next renewal.

You keep all rights to the data and content you process through the Services. You grant us only the rights needed to provide the Services to you. Our handling of personal data is described in our Privacy Policy and, for business customers, our data processing agreement.

The Services, software, documentation and InayaDesk brand are owned by InayaDesk and its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to use the Services during your subscription.

We work hard to keep the Services available and secure, and publish service health at inayadesk.com/status. Support levels and any service level agreement depend on your plan.

You can cancel at any time from your account. We may suspend or terminate access for material breach of these Terms, non-payment, or where required by law. On termination, you can export your data for 30 days, after which we may delete it.

Except as expressly stated in these Terms or an order form, the Services are provided "as is" and we disclaim implied warranties to the extent permitted by law.

To the extent permitted by law, neither party is liable for indirect or consequential losses, and each party's total liability is limited to the amounts paid for the Services in the 12 months before the claim. These limits do not apply to liability that cannot be limited by law.

We may update these Terms. We'll give account owners at least 30 days' notice of material changes by email or in the product. Continued use after changes take effect means you accept them.

Questions about these Terms? Email legal@inayadesk.com.