Remote Access
Fast, encrypted access to any Windows, Mac or Linux device, attended or unattended.
- 4K at 60 fps with adaptive codecs
- Unattended access with device passwords and 2FA
- Multi-monitor, file transfer and clipboard sync
Features
Every IT product you need, working as one
Remote access, remote support, RMM, employee monitoring, patching, assets, help desk and AI on one secure agent.
Remote Support
Join a user's screen with a 9-digit code. No installs, no port forwarding, no friction.
- Quick-support client that runs without admin rights
- Session chat, notes and technician handover
- Custom branding for your support desk
Remote Monitoring
Real-time health, alerts and automation for every endpoint you manage (RMM).
- CPU, memory, disk and service monitoring
- Threshold and anomaly alerts with on-call routing
- Scripts and auto-remediation policies
Employee Monitoring
Attendance, working hours, app usage and productivity insights for hybrid teams.
- Automatic attendance and working hours
- Application and website usage by category
- Transparency mode and privacy controls
Patch Management
Automate OS and third-party patching with policies, schedules and rollback.
- Windows, macOS and 150+ third-party apps
- Maintenance windows and approvals
- Compliance reports per device group
Asset Management
Auto-discovered hardware, software and licence inventory across your fleet.
- Hardware, software and licence inventory
- Warranty and lifecycle tracking
- Change history for every device
Help Desk
Turn requests into tickets, track SLAs and resolve issues with one click.
- Email-to-ticket and self-service portal
- SLAs, queues and canned responses
- One-click remote session from any ticket
AI Assistant
Summarise tickets, suggest fixes and surface security and health insights.
- Ticket summaries and suggested fixes
- Device health and patch recommendations
- Natural-language search across your fleet
Command center
See your entire IT estate, live
Devices, alerts, patches, tickets and AI insights in one real-time view. No more switching between five consoles to understand what's happening.
Remote AccessExplore Remote Access
Remote access that feels local
One part of the platform, built to be best in class. Our global relay network finds the fastest path between devices, so sessions connect in under a second and stay smooth on weak networks.
Multi-monitor
Switch screens or view them all side by side.
File transfer
Drag and drop files, resumable and encrypted.
Clipboard sync
Copy and paste text, images and files.
Remote printing
Print remote documents on your local printer.
Session recording
Record sessions for audit and training.
Chat
Message the user without leaving the session.
Wake-on-LAN
Wake sleeping computers, then connect.
End-to-end encryption
AES-256 with perfect forward secrecy.
Employee Monitoring
Workforce analytics, built for hybrid teams
Understand how work gets done with attendance, working hours and productivity insights, plus privacy controls that keep employees informed and in control.
Explore Employee MonitoringAttendance
Automatic clock-in and clock-out from device activity.
Working hours
Active, idle and focus time per person and team.
Application usage
Productive and non-productive apps by category.
Website usage
Domains visited and time spent, with privacy rules.
Activity timeline
A minute-by-minute view of work, meetings and breaks.
Productivity score
A clear daily score for every person and team.
Screenshots (optional)
Opt-in, policy-based screenshots with blurring.
Reports
Scheduled PDF and CSV reports to managers.
Monitoring features must be used in line with local employment and privacy laws. Transparency mode lets employees see their own data.
AI AssistantMeet InayaDesk AI
An AI teammate for your IT team
InayaDesk AI understands your devices, tickets and policies, so it can answer questions, suggest fixes and do the busywork while your team focuses on the hard problems.
Summarise tickets
Turn long threads and session notes into a two-line summary.
Suggest fixes
Get step-by-step fixes and ready-to-run scripts.
Device health
Spot failing disks, memory pressure and battery wear early.
Patch & security insights
Prioritise patches by exploitability and exposure.
Generate reports
Ask for a report in plain English and get it in seconds.
Natural-language search
“Windows laptops in Finance with less than 10% disk”.
Enterprise-ready
Built for the way enterprises and MSPs work
Identity, governance and integration features that let InayaDesk fit into your existing stack from day one.
Single Sign-On
SAML 2.0 and OIDC with Okta, Google and more.
Active Directory
Sync users, groups and computers from on-prem AD.
Microsoft Entra ID
Azure AD sign-in, groups and conditional access.
Audit logs
Every session and admin action, exportable to your SIEM.
Role-based access
Granular RBAC by team, device group and action.
REST API
Automate devices, users, sessions and tickets.
Webhooks
Signed events for sessions, alerts and tickets.
White label
Your brand on the client, portal and emails.
MSP multi-tenancy
Separate customers, policies and billing in one console.
Start supporting computers in two minutes
Free forever for personal use. 14-day trial of every paid plan, no credit card required.